One of the customers that I have worked with for quite some time is Archstone.  They are a top notch organization that have done a lot of interesting things with technology do set themselves apart in the apartment management space.  Recently they just completed a rollout of a kiosk based solution for prospective residents that is really impressive.  It was interesting enough that Microsoft put together a case study to highlight the details of the project.  You can check it out here.

A little bit from the case study:

Luxury apartment owner and operator Archstone wanted to create a better, faster, and more consistent way for its leasing agents to work with—and close leases with—prospective residents. The need was most acute when Archstone was leasing units in buildings under construction, which made on-site tours difficult. The company found a solution: self-service kiosks in sales offices that run a highly visual and interactive solution built with Microsoft® technologies including Visual Studio® Team System 2008 and the Microsoft .NET Framework 3.5. The kiosks have improved the customer experience, reduced the time required to close, and contributed to an increase in occupancy upon opening for the company’s newest apartment development. Archstone developed the solution in half the time that it would have taken using other technologies, and the company anticipates extending the solution to the Web.